AlumniMagnet Roles

Click here to download a PDF of the Administrator Training Plan

Administrator Roles

Head Administrators

Every Club or SIG should choose one or two Head Administrators.  A Head Administrator will be responsible for completing the implementation tasks for your website and for the ongoing maintenance and administration of your new website. Head Administrators are responsible for answering any questions/issues that other administrators or users might have. The HAA will work with the Head Administrator to resolve issues, and we will communicate the solution back to the person(s) involved.
The Head Administrator differs from your other administrators in four ways:

• Head Administrators have signed the Participation Guidelines and Procedures document. The PGP establishes the rights, responsibilities, guidelines and policies for the permitted usage of the AlumniMagnet Platform by your Club or SIG. This contract will need to be signed by all Club and SIG Presidents and Head Administrators before beginning any of the other implementation tasks. When a new Head Administrator is assigned, they will need to sign the PGP before being given access.
• Head Administrators have access to use the Support Tracker. The AlumniMagnet Support Tracker is the direct link to the HAA and AlumniMagnet for the life of your website. When a Head Administrator has a question or needs troubleshooting, those questions and notifications should be added to the Support Tracker.
• Communicate with The HAA. Head Administrators are responsible for authorizing the HAA and AlumniMagnet to perform any work and/or make any major changes to the website.
• Ensuring that whenever new admin privileges are assigned to additional staff/volunteers/officers, these new people go through the relevant training videos and articles for the privilege(s) they have been given. This is very important. There are a lot of features in AlumniMagnet, and an untrained administrator can do a lot of damage to your site, user data and transaction data

Basic Administrators
The AlumniMagnet System allows you to give as many or as few administrator privileges to as many or as few officers, board members, or volunteers as you would like. There are no functional limitations- it's up to your Club or SIG in terms of how you would like to divide up responsibilities among your team.
Head administrators are responsible for assigning additional administrator duties.  The Club/SIG does not need to check in with the HAA for administrators other than new Head Administrators.