How to Update User Profile Data

Click here to download PDF instructions for How to Update User Profile Data

Click “Manage Users” from the admin menu.

1. From the “Manage Users” page, do a search for the person you would like to update.
2. Click “apply filter” next to “Output to Browser”.
3. In the “Action” column, select “Masquerade as User” next to the name of the person you would like to view.
4. You will then come to a screen confirming that you want to “Masquerade As User”. Click the “Masquerade” button at the bottom of the page.
5. You will receive another confirmation screen.  Click the link “Click here to begin the new session”.
6. You are now Masquerading as the user you selected.  You should see a red box on the top left hand corner that says “Reverse MAU”. 
7. You can now proceed to the profile page as if you were the user. Click “My Account” in the top left corner.
8. From this page, click the “My Profile” tab.
9. Click “Edit Profile” and enter in the updated contact information. When you are done, click “Update Profile” at the bottom of the screen.
10. When you have completed your updates, click “Reverse MAU” in the top left corner of the screen.
11. If you need to MAU as multiple users –make sure you click the Home button after each update.  This will reset the session and will avoid the “Error 7” message.