Login FAQ
Can parents and students have an account on AlumniMagnet?
Yes! Parents and non- alumni guests will use a non-alumni function to create an account. Students can have their information added to your database via an exchange with the master HAA database. Student information will NOT be automatically added to the database for confidentiality reasons. Students who wish to become members of your club/SIG need to sign-in using their HAA login credentials (available to all current Harvard students). Once they have their HAA credentials, all they need to do is to sign into the site once, and all of the data the HAA has on file will be synched with your database.
Someone is having trouble with the login – what should I do?
If the person having problems is not a Harvard alum or HAA Associate. Send them to the “New User, Registration is free link on the top left of your website.
For Alumni/ae and HAA associates who are having issues with the links on the login page – you should give them the HAA Online Help Desk info. To contact the Help desk they can:
• Fill out this contact form: https://community.alumni.harvard.edu/contact-us or
• Reach them by email at haa_alumnihelp@harvard.edu or
• By phone at 800-823-2478 or 617-496-0559 (M-F, 9AM - 5PM ET).
Why should everyone login?
If you have mandatory login on your site, everyone needs to be signed in for all transactions. Alumni/HAA Associates and students will need to sign in with their HarvardKey and password. There are instructions on the login page for how they can get this username and password.
If your site does not have mandatory login, anyone can register for an event. However, if they use an email address that is already in your database, they will be asked to login. If they use a unique email address, this will create a new record. Please check regularly for redundancies. If an alum creates a guest record while registering for membership – it will create confusion when they try and register for member only events. Please follow the detailed instructions for the redundancy sniffer to merge records.
Can I remove login?
Yes and no. You do not need to have “mandatory login”. But your alumni and members will need to sign in in order to update their profile information. If you have event registration or online membership renewals – and an alum uses an email address that is already in the database – they will be asked to login.